Policies and Shipping

Three shipping options are offered for merchandise delivery:

Our Domestic Shipping and Handling Rates Are:
UPS Ground:
$0.00 - $39.99 - $8.00
$40.00 - $99.99 - $9.00
$100.00- $149.99 - $10.00
$150.00 - $299.99 - $12.25
$300.00 - $499.99 - $13.50
$500.00 - $699.99 - $35.00
$700.00 - $899.99 - $35.00
$900.00 - up - $35.00
*Wheelset = $20.00

UPS Blue Label:
$0.00 - $39.99 - $17.95
$40.00 - $99.99 - $21.95
$100.00- $149.99 - $24.95
$150.00 - $299.99 - $27.95
$300.00 - $499.99 - $29.95
$500.00 - $699.99 - email for information
$700.00 - $899.99 - email for information
$900.00 - up - email for imformation
**Wheelset = Please email to inquire about prices

UPS Red Label:
$0.00 - $39.99 - $30.95
$40.00 - $99.99 - $34.95
$100.00- $149.99 - $38.95
$150.00 - $299.99 - $41.95
$300.00 - $499.99 - $45.95
$500.00 - $699.99 - email for information
$700.00 - $899.99 - email for information
$900.00 - up - email for information
***Wheelset = Please email to inquire about prices

Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

Most orders will be ready after 4:00 pm the same day if received by 11:00 am (Monday through Friday). Orders placed after 11:00 am or on the weekend can be ready the same day if you would kindly alert us by phone that you placed an order. Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee will be charged.

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

If you receive merchandise that is damaged, defective or in error, you must notify our shipping department within 30 days of date of purchase to be eligible for a refund or credit. All returns must comply with our 30 day policy. We reserve the right to refuse any product that is beyond the 30 day limit. We will not accept any item that has been installed or used. All returned items must be received in an unused condition with it's original packaging. All returns are subject to inspection. We will refund or credit you once we have inspected them to be sure that they are in new condition and have not been installed or used. We reserve the right to charge a restocking fee on any return. Shipping charges are not refundable. If we made an error on your order we will gladly cover the return UPS Ground or US Postal shipping charges upon receipt of the item.

Absolutely NO returns on glued tubulars.

Cyclesport stands behind all manufacturers warranties. All items must be inspected by us and/or the manufacturer to be deemed a warranty. If covered under warranty, items may be repaired or replaced at the manufacturers discretion. All warranty items must be accompanied by the original sales receipt. No exceptions.

Please send an email to sales@cyclesportonline.com or call us with the following information:
Order #
Name
Phone#
Reason for Return

You will then be issued a Returned Merchandise Authorization # (RMA) for the item(s) to be returned. All items being returned must have the RMA # clearly marked on the outside of the package.

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.